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People (HR, CRM)

Building stronger relationships

People lie at the heart of all businesses and to be successful you need to understand and value them. That’s true of your prospects, customers, employees and suppliers. Engaging and communicating with them effectively relies on knowing who and where they are.

From nurturing prospects to building client loyalty and resolving complaints to finding your next team member I can assist you.

Creating database/ CRM system
Data cleansing
Response handling
Following up prospects
Customer point of contact
Preparing confidential documents
CV filtering
Organising interviews
Candidate feedback
Preparing onboarding documents


The Paper Dove has come to my assistance on two occasions for internet research and sourcing new stockists. I found Caroline's approach very open and honest. She was quick to establish our requirements and how we could achieve them. I'd highly recommend her services.

Brooke Frost, Tracey Neuls Ltd

Professionally Caroline is extremely capable, committed and reliable. Her communication skills are a definite strength, especially written correspondence. On a personal level she's supportive and genuinely cares about my business so it's a pleasure to have her on my virtual team.

Jon Durnian

The Paper Dove team has become an integral part of our admin support function. They are responsive, creative and problem solvers. Our projects have been completed to high standards, on time and within budget.

Charles Noden, Anthesis Ltd

Professional, diligent and hardworking beyond the call of duty, Caroline consistently delivers excellent work and usually with a smile. If you're looking for an articulate, intelligent person to support your business try Caroline's services today.

Daniel Rix, Specialist Speakers

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